Privacy Policy

Last Updated: 03 june 2026

1. Introduction

At Maneli Pets (“we,” “our,” or “us”), we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [manelipets.com] or engage with our services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data: Information you voluntarily provide to us when you contact us (e.g., name, email address, phone number).
Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, and access times.
Transaction Data: If you purchase products through partners or inquire about wholesale, we may process contact and business details necessary for fulfilling those requests.

3. Use of Your Information

We use the information we collect to:

Respond to your inquiries and support requests.
Improve the functionality and user experience of our website.
Analyze usage trends to better understand our market.
Comply with legal obligations and protect our business interests.

4. Disclosure of Your Information

We do not sell your personal information. We may share your information only in the following situations:

Third-Party Service Providers: We may share data with service providers who perform services for us (e.g., website hosting, analytics).
Business Transfers: If Maneli Pets is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that deal.
Legal Requirements: If required by law, we may disclose your information to comply with legal processes or government requests.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies on our website to help customize your experience. You can choose to set your browser to remove or reject cookies, but doing so may affect the availability and functionality of certain features.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide, please be aware that no security measures are perfect or impenetrable.

7. International Data Transfers

As a company based in South Africa serving international markets, your information may be transferred to and maintained on servers located outside of your state, province, or country where data protection laws may differ. By providing your data, you consent to this transfer.

8. Your Rights (e.g., POPIA/GDPR)

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at [Insert Contact Email].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: info@manelipets.com
Address: 21 Imvubu Street, Sebenza, Johannesburg, South Africa