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Terms & Conditions

Last Updated: 3 June 2026 Welcome to Maneli Pets. These Terms and Conditions (“Terms”) govern your use of our website located at manelipets.com (the “Site”) and any services, content, or products provided by Maneli Pets (“we,” “our,” or “us”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must immediately stop using the Site.

1. Use of the Site

  • Eligibility: By using this Site, you represent that you are at least the age of majority in your country, state, or province of residence.
  • Permitted Use: You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site.
  • Prohibited Conduct: You may not use the Site to transmit malicious code, harvest data, deface the website, or attempt to gain unauthorized access to our servers.

2. Intellectual Property Rights

All content on this Site—including but not limited to text, graphics, logos, images, product descriptions, videos, and software—is the property of Maneli Pets or its content suppliers and is protected by South African and international copyright, trademark, and intellectual property laws.

  • You may not reproduce, duplicate, copy, sell, or exploit any portion of the Site or our branding without express written permission from us.

3. Product Information and Availability

We strive to ensure that all product descriptions, images, and specifications on the Site are accurate and up-to-date. However:

  • We do not warrant that product descriptions or other content are entirely error-free, complete, or current.
  • We reserve the right to modify, discontinue, or limit the sales of our products or services to any person, geographic region, or jurisdiction at any time without prior notice.

4. Wholesale Inquiries and B2B Accounts

If you use the Site to inquire about distribution, contract manufacturing, or wholesale purchasing:

  • Any quotes, price lists, or manufacturing agreements provided via email or separate documentation will be governed by their own specific commercial contracts, which will take precedence over these website Terms in the event of a conflict.
  • You are responsible for maintaining the confidentiality of any account or corporate data you share with us.

5. Third-Party Links

Our Site may contain links to third-party websites or services (such as distribution partners or social media platforms) that are not owned or controlled by Maneli Pets. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Maneli Pets, its directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

  • Your use of, or inability to use, the Site.
  • Any errors, omissions, or inaccuracies in the content on the Site.
  • Any unauthorized access to or use of our secure servers and/or personal information stored therein.

7. Indemnification

You agree to defend, indemnify, and hold harmless Maneli Pets and its affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney’s fees) arising from your use of the Site or your violation of these Terms.

8. Governing Law and Jurisdiction

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions. Any legal action or proceeding related to this Site shall be brought exclusively in a court of competent jurisdiction in South Africa.

9. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will indicate that updates have been made by changing the “Last Updated” date at the top of this page. Your continued use of the Site after any changes constitute acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: info@manelipets.com
  • Address: 21 Imvubu Street, Sebenza, Johannesburg, South Africa
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